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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Generally it takes around 4-5 working days after dispatching of your shipment.

You can create your Agrawal Mobiles account by visiting account section you can also create new account at the time of checkout

You can raise a support ticket or also message us on our WhatsApp support

You can track out your shipment through track order page of Skinfy Mania’s  (Note:- Tracking option is only available once the tracking code is generated)

No, we don’t save any kind of financial details for future transactions every time a user do a checkout’s they have to fill details from starting

GST Taxes included in product depends upon each and every product it’s HSN code and tax falling slab .

At present time we are shipping all over India where our delivery partner’s providing their services 

Packaging of item depends on various factors i.e. Quantity of product, Weight of product, size of product.

If you need to swap an item

Returns and Exchanges

Returns and refund’s of products under 500₹ are non applicable  and for products of 500₹ and above  refund and returns policy is based on Various factors you can also see detailed information of Returns and Refund on page 

In case wrong product or Wrong item delivered to you by our side you can raise a support ticket for exchange or Refund (Which ever will)

In the case of Damaged product Delivery customer have to Send Images  of Product to our support section on Same Day

Our Visitors/Customer can contact us on our Contact Page WhatsApp Number or Raise a support Ticket on Support Page

Customer Can Raise a Support Ticket on our Support Page

You can contact us on our WhatsApp support number +917999-781-869

Changing or cancelling of order can only be possible before 20-24 Hours before Dispatching of order’s of Every Day at 2:00 PM 

Yes, our customer’s can place a pre-order of sold item.

Shipping All over India

Shipping All Over India in Just Shipping Charges Starting of 50₹

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